Service

Security packing

1nd.  All of our products covered by foam film act as cushioning to reduce impact damage for a long distance transport.

2rd.  It is necessary to cover multilayer PVC transparent film on the products or upper the foam film for dustproof and waterproof.

3th.  Precision vulnerable parts are added wooden case for better protection, and we use fumigation free wooden case to pack our products for export.

Installation and training

Training items:
Operation of installing, commissioning and trialing machines

Free
Welcome to training in our company after placing the order, and please inform us your scheduling one week in advance, we will make arrangements for board and lodging.
Your training is in charged of our professional colleagues, and no time limited.

Charge
If you prefer to install and training in your country with our help aboard, it is necessary to prepay the fees of transport, labor wages, board and lodging, show them the basic respect and ensure personal safety.
What′ s more, a good translator is essential.

Sustained after sales

All of our products (not including vulnerable parts) are guaranteed for one year starting from receipt of goods, free return or exchange if there was any serious quality problem under guaranteed, human factors or irresistible natural phenomenon caused by the failure or damage is excluded.
Even if beyond the warranty period, we will free support best solution by phone or internet at workday, in fact, many problems can be solved easily according to the instruction. However, exchange or aboard will be charged extra.
Abundant spare parts inventory remove your worries, after receive the order payment, we will arrange delivery in 24 hours, but some special parts need to wait longer.


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